What are enquiries?
After reviewing the paperwork, your solicitor may ask the seller’s solicitor additional questions.
These are known as enquiries.
For example, they may ask about:
- Building works.
- Guarantees.
- Planning permissions.
- Boundaries.
- Rights of way.
- Fixtures and fittings.
- Service charges (where applicable).
Sometimes enquiries are answered quickly. Other times they take longer if additional information needs to be obtained. This is completely normal.
What’s the difference between a valuation and a survey?
This is one of the most common areas of confusion for first-time buyers.
Although they’re often mentioned together, they serve very different purposes.
Mortgage Valuation – Your lender usually arranges a valuation to confirm that the property provides suitable security for the mortgage. It’s carried out for the lender’s benefit, not yours. A valuation isn’t designed to identify every defect or maintenance issue.
Property Survey – A survey is arranged for your benefit. Its purpose is to assess the condition of the property and highlight any issues that may require attention. Depending on the age, condition and type of property, there are different levels of survey available. If you’re unsure which survey may be suitable, your surveyor will be able to explain the options.
Why does this stage sometimes take so long? – Buying a home involves several independent organisations working together. For example:
- Your mortgage lender.
- Your solicitor.
- The seller’s solicitor.
- The estate agent.
- Search providers.
- Surveyors.
Each organisation has its own responsibilities and timescales. Sometimes everything progresses quickly. Other times, one small delay can affect the overall timeline. Although waiting can feel frustrating, it’s usually because everyone is making sure your purchase is completed properly.
How can I help keep things moving? – Although much of the work is outside your control, there are still things you can do to help, such as:
- Respond to emails promptly.
- Return signed documents quickly.
- Keep your mortgage adviser updated if anything changes.
- Stay in regular contact with your solicitor when appropriate.
- Avoid making major financial changes while your mortgage application is progressing.
A little preparation and good communication can make a big difference.